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FREQUENTLY ASKED QUESTIONS

WHAT IS THE RETURN POLICY?

We offer a 30-day return policy. Items must be unworn or unused, with tags, and in their original packaging. Please contact us before sending any item back. Approved refunds are issued to the original payment method within 10 business days after the return has been received and inspected.

HOW LONG DOES SHIPING TAKE?

Orders are typically processed within 2–3 business days. After processing, delivery takes approximately 4–9 business days, for a total estimated delivery time of 6–12 business days.

DO YOU OFFER FREE SHIPPING?

Yes. We offer free shipping on orders over $75 within the United States.

WHERE DO YOU SHIP?

We currently ship within the United States only.

HOW CAN I CONTACT YOU?

You can contact us at
support@supportvirelle.com. We aim to respond to inquiries within 24 hours.

Contact Information

Store name: Virelle

Company name: VIRELLE LLC

Company Address:
8206 Louisiana Blvd NE, Ste A #10043
Albuquerque, New Mexico 87113
United States

Company number: 325220

Phone:+(505) 535-4172

Email:support@supportvirelle.com

Monday to Friday | 09:00 – 17:00 (GMT)

Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours.

CONTACT US

Store name: Virelle

Company name: VIRELLE LLC

Company Address: 8206 Louisiana Blvd NE, Ste A #10043, Albuquerque, NM 87113, USA

Email:
support@supportvirelle.com

Phone: +(505) 535-4172

Customer Service Hours:

Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Weekends: 11:00 AM – 4:00 PM (GMT)

We aim to respond to your inquiries within 24 hours.

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